Quick Summary
We collect only the information necessary to provide our services, never sell your personal data, and give you full control over your information. You have the right to access, correct, or delete your data at any time.
1. Data Controller Information
Biznistry Growth Digital Marketing Agency is the data controller responsible for your personal information. You can contact us at:
Biznistry Growth Digital Marketing Agency
Address: 1560 Bloor Street, Mississauga, Ontario L4X 1R8, Canada
Email: [email protected]
Operating as: A Division of Faith In L.I.F.E. Incorporated
2. Information We Collect
Information You Provide Directly
Account Information: Name, email address, password, and profile details
Communication Data: Messages you send us, support requests, and feedback
Payment Information: Billing address and payment method details (processed securely by our payment processors)
Service Data: Content you create, upload, or share through our services
Application Data: Responses provided in our program application forms and pre-session questionnaires
Information We Collect Automatically
Usage Data: How you interact with our services, features used, and time spent
Device Information: IP address, browser type, operating system, device identifiers
Analytics Data: Performance metrics, error logs, and usage patterns
Location Data: General geographic location based on IP address
Information from Third Parties
We may receive information from business partners, social media platforms (if you connect your accounts), and public databases, but only when necessary for providing our services.
3. How We Use Your Information
We process your personal information for the following purposes:
Service Provision (Legal Basis: Contract Performance)
Creating and managing your account
Providing our services and features
Processing payments and transactions
Delivering coaching sessions, programs, and workshops
Providing customer support
Service Improvement (Legal Basis: Legitimate Interest)
Analysing usage patterns to improve functionality
Developing new features and services
Conducting research and analytics
Testing and optimising our platform
Communication (Legal Basis: Consent or Legitimate Interest)
Sending service updates and important notices
Responding to your inquiries and support requests
Marketing communications (only with your consent)
Security alerts and fraud prevention
Legal Compliance (Legal Basis: Legal Obligation)
Complying with applicable laws and regulations
Responding to legal processes and law enforcement requests
Protecting our rights and preventing fraud
4. Information Sharing and Disclosure
We never sell your personal information. We only share your information in the following limited circumstances.
Service Providers
We work with trusted third-party companies that help us operate our services, such as cloud hosting providers, payment processors, and analytics services. These providers are contractually bound to protect your information and use it only for the services they provide to us.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
Legal Requirements
We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Consent
We may share your information with your explicit consent for specific purposes not covered in this policy.
5. Data Security
We implement industry-standard security measures to protect your personal information:
Encryption: Data is encrypted in transit and at rest using advanced encryption standards
Access Controls: Strict access controls ensure only authorised personnel can access your data
Regular Audits: We regularly review and update our security practices
Incident Response: We have procedures in place to detect and respond to security incidents
Employee Training: Our team is trained on data protection and security best practices
While we take extensive precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using current security standards.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
| Data Type | Retention Period |
|---|
| Account Data | Duration of account plus 90 days after deletion |
| Transaction Records | 7 years for tax and legal compliance |
| Support Communications | 3 years for service improvement |
| Analytics Data | Anonymised data may be retained indefinitely |
| Marketing Data | Until you withdraw consent or 2 years of inactivity |
| Application/Questionnaire Data | Duration of client relationship plus 2 years |
7. Your Privacy Rights
You have significant control over your personal information. Depending on your location, you may have the following rights:
Universal Rights
Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of your personal information
Portability: Receive your data in a portable format
Withdrawal of Consent: Withdraw consent for processing at any time
EU/UK Residents (GDPR)
Restriction: Limit how we process your information
Objection: Object to processing based on legitimate interests
Automated Decision-Making: Opt out of automated profiling
Complaint: File a complaint with your local data protection authority
California Residents (CCPA/CPRA)
Know: Detailed information about data collection and sharing
Delete: Request deletion of personal information
Opt-Out: Opt out of the "sale" or "sharing" of personal information
Non-Discrimination: Equal service regardless of privacy choices
Sensitive Data: Limit use of sensitive personal information
To exercise your rights, email us at [email protected]. We will respond within 30 days and may need to verify your identity for security purposes.
8. International Data Transfers
We may transfer your information to countries outside your country of residence. When we do:
We ensure appropriate safeguards are in place (such as EU Standard Contractual Clauses)
We work only with partners who provide adequate protection for your data
We implement additional security measures for international transfers
9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. These may include:
Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to deliver relevant advertisements (only with consent)
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
Notify you of material changes via email or prominent notice on our website
Post the updated policy with the new effective date
Maintain previous versions for your reference
12. California "Do Not Sell" Notice
We do not sell personal information as defined by California law. We do not and will not sell your personal information to third parties.
13. Contact Information
For privacy-related questions, to exercise your rights, or to file a complaint:
Privacy Officer — Biznistry Growth Digital Marketing Agency
Email: [email protected]
Mail: 1560 Bloor Street, Mississauga, Ontario L4X 1R8, Canada
Response Time: We respond to privacy requests within 30 days.
EU/UK Residents: You can file complaints with your local data protection authority.
California Residents: You can file complaints with the California Privacy Protection Agency.